Student Portal — Request Drop or Refund

Student Portal UAT — test on https://sp-dev.fly.dev. Story SP-11. Collab sync is separate from catalog Business UAT.

What you're proving

Enrolled learner records a pending drop request; refund processing is a later step..

Before you start

Who	Email	Password
Learner (applicant)	`applicant@example.com`	`TestPass123!`
Enrollment Admin	`enrollment.admin@lsu.edu`	`admin123`
Business Office	`business.admin@lsu.edu`	`admin123`
Django superuser	`admin@lsu.edu`	(ask team for sp-dev password)

Sign on: https://sp-dev.fly.dev/accounts/login/

Mailpit: https://sp-dev.fly.dev/_mail/

QA Tools: https://sp-dev.fly.dev/admin/qa_tools/seedtool/

Run the QA Tools seeds listed in each step before testing. On sp-dev, admin@lsu.edu is not admin123.

Step 1 — The learner asks to drop and sees the request pending (Priority: P1)

Navigate: https://sp-dev.fly.dev/accounts/enrollments/ as drop.open@example.com / TestPass123!`
Act: On Drop request — open window, click Request drop.
Navigate: Log out, then https://sp-dev.fly.dev/accounts/enrollments/ as drop.zero@example.com / TestPass123!`
Act: On Drop request — zero day window, click Request drop.
Navigate: https://sp-dev.fly.dev/accounts/enrollments/ as drop.employer@example.com / TestPass123!, then as drop.none@example.com / TestPass123!`
Act: Look for Request drop on each login.
Navigate: My Enrollments as drop.open@example.com
Act: Look at Drop request — open window. There is no second Request drop to click. Reload the page.


You're done when
Given an enrolled self-pay learner whose drop self-service is allowed, When they request a drop for one course they are in, Then the request is recorded and they can see that it is pending.
That row says Pending. The course line still says Enrolled. Request drop is gone on that row. Django admin → Drop requests shows one pending row for that enrollment.
That row says Pending and still says Enrolled. A 0-day window did not hide the button before you clicked.
The employer login shows Drop request — employer funded as Enrolled and has no Request drop and no Pending. The empty login says You do not have any section enrollments yet. Django admin → Drop requests has no row for either learner.
One Pending badge. The course still says Enrolled. Django admin → Drop requests still has one pending row for that enrollment.



Step 2 — Submitting the request does not send a refund (Priority: P1)
Navigate: https://sp-dev.fly.dev/accounts/payments/ as drop.open@example.com / TestPass123!`, then back to My Enrollments
Act: Read SP11-OPEN on Payments and the pending row on My Enrollments.
Navigate: Payments as drop.open@example.com
Act: Find order SP11-APPFEE.
Navigate: My Enrollments as drop.open@example.com
Act: Read Drop request — second course.
Navigate: My Enrollments as drop.closed@example.com / TestPass123!
Act: Read Drop request — closed window.
Navigate: My Enrollments as drop.open@example.com
Act: See Request drop on SP11-OPEN. Do not click it. Open Django admin → Drop requests.
Navigate: Payments as drop.open@example.com
Act: Read SP11-APPFEE after the drop request.

You're done when
Given a drop request, When it is submitted, Then no refund is sent and the learner is not shown a calculated refund amount.
SP11-OPEN is Paid and $350.00. It does not say Refunded. My Enrollments shows Pending and does not show a refund dollar amount. Django admin → Orders for SP11-OPEN is still completed, and there is no refund on that order.
It is its own row, Paid, $40.00. It does not say Refunded. It is not combined with SP11-OPEN.
SP11-OTHER still says Enrolled and still has Request drop. It does not say Pending.
The row says Enrolled and Paid. There is no Request drop and no Pending.
No pending drop request exists for that enrollment until the button is clicked.

Select your name first

What you're proving

Before you start

Step 1 — The learner asks to drop and sees the request pending (Priority: P1)

Step 2 — Submitting the request does not send a refund (Priority: P1)

QA summary exported