Student Portal — Approve or Override Refund

Student Portal UAT — test on https://sp-dev.fly.dev. Story SP-13. Collab sync is separate from catalog Business UAT.

What you're proving

Enrollment Admin approves calculated refund or overrides with a reason..

Before you start

Who	Email	Password
Learner (applicant)	`applicant@example.com`	`TestPass123!`
Enrollment Admin	`enrollment.admin@lsu.edu`	`admin123`
Business Office	`business.admin@lsu.edu`	`admin123`
Django superuser	`admin@lsu.edu`	(ask team for sp-dev password)

Sign on: https://sp-dev.fly.dev/accounts/login/

Mailpit: https://sp-dev.fly.dev/_mail/

QA Tools: https://sp-dev.fly.dev/admin/qa_tools/seedtool/

Run the QA Tools seeds listed in each step before testing. On sp-dev, admin@lsu.edu is not admin123.

Step 1 — An admin approves the calculated amount (Priority: P1)

Navigate: https://sp-dev.fly.dev/dashboard/applications/<pk>/ as enrollment.admin@lsu.edu / *(sp-dev superuser password)*. On the pipeline, click Refund Calc.
Act: In the Drop request card, find the request for Refund tier — 90 percent minus service charge. Click Approve calculated amount.
Navigate: https://sp-dev.fly.dev/accounts/enrollments/ as refund.calc@example.com / TestPass123!`
Act: Read Refund tier — 90 percent minus service charge.
Navigate: https://sp-dev.fly.dev/accounts/payments/ as refund.calc@example.com / TestPass123!`, then the application detail from US1-1 as the Enrollment Admin
Act: Read SP12-FORMULA on Payments. On the application, read the SP12-FORMULA enrollment on the Enrollments card and the SP12-FORMULA row on the Fees card.


You're done when
Given a pending drop request with a calculated expected amount, When an admin approves it, Then the request goes to the Business Office for that amount.
You stay on the application. The page says Drop request sent to the Business Office. That request says With Business Office. Expected refund is $335.00. Accepted refund is $335.00. Approve calculated amount and Override amount are gone from that request. Decided by is enrollment.admin@lsu.edu. Decided at has a date and time. There is no Override reason.
That row says With Business Office and Accepted refund: 335.00. It still says Enrolled. It does not say Pending. It does not show a staff reason. Request drop is gone on that row.
SP12-FORMULA is Paid and $400.00. It does not say Refunded. The enrollment status is still Enrolled. The Fees card shows SP12-FORMULA Paid at $400.00, not Refunded.



Step 2 — An admin overrides the amount with a reason (Priority: P1)
Navigate: https://sp-dev.fly.dev/dashboard/applications/<pk>/ as enrollment.admin@lsu.edu / *(sp-dev superuser password)*
Act: In the Drop request card, find the request for Refund tier — past the last tier. Leave Override reason empty. Enter 150.00 in Override amount. Click Override amount.
Navigate: The same application detail page, same request
Act: Enter 150.00 in Override amount. Enter Hardship exception in Override reason. Click Override amount.
Navigate: https://sp-dev.fly.dev/accounts/enrollments/ as refund.calc@example.com / TestPass123!`
Act: Read Refund tier — past the last tier.
Navigate: My Enrollments as refund.calc@example.com, then the application detail as enrollment.admin@lsu.edu
Act: Read My Enrollments, and the request for Refund tier — no schedule in the Drop request card. Do not invent an amount.
Navigate: The application detail as enrollment.admin@lsu.edu, the request for that course in the Drop request card
Act: Click Approve calculated amount.
Navigate: The application detail, the SP12-FLOOR request in the Drop request card
Act: Enter -1.00 in Override amount and Should not apply a negative refund in Override reason. Click Override amount.
Navigate: The application detail, the SP12-PAST request in the Drop request card
Act: Reload the page.
Navigate: My Enrollments as refund.calc@example.com
Act: Read Refund tier — second course.
Navigate: Payments as refund.calc@example.com
Act: Find order SP12-APPFEE.
Navigate: My Enrollments, then Payments
Act: Read SP12-FORMULA and SP12-PAST on both pages.

You're done when
Given a pending drop request with a calculated expected amount, When an admin overrides it without a reason, Then the request stays waiting for approval and nothing is handed to the Business Office.
The page says An override reason is required. The request was not changed. It does not say the request was sent to the Business Office. Approve calculated amount is still there. Expected refund is still $0.00. There is no Accepted refund and no With Business Office. My Enrollments for that course still says Pending.
The page says Drop request sent to the Business Office. That request says With Business Office. Expected refund is still $0.00. Accepted refund is $150.00. Override reason is Hardship exception. Decided by is enrollment.admin@lsu.edu. Decided at has a date and time. Approve calculated amount and Override amount are gone from that request.
That row says With Business Office, Accepted refund: 150.00, and Expected refund: 0.00. It still says Enrolled. The words Hardship exception do not appear. SP12-FORMULA still says Accepted refund: 335.00 from US1.
My Enrollments says Pending and Expected refund amount is not available, with no dollar figure. On the application, that request’s Expected refund says Not available. Approve calculated amount and Override amount are absent from that request. The request is not With Business Office.
That request says With Business Office. Accepted refund is $0.00. Expected refund is $0.00. My Enrollments says Accepted refund: 0.00 and With Business Office.

Select your name first

What you're proving

Before you start

Step 1 — An admin approves the calculated amount (Priority: P1)

Step 2 — An admin overrides the amount with a reason (Priority: P1)

QA summary exported