Student Portal — Process Card Refund

Student Portal UAT — test on https://sp-dev.fly.dev. Story SP-14. Collab sync is separate from catalog Business UAT.

What you're proving

Business Office processes an approved card refund; duplicate refunds are refused..

Before you start

Who	Email	Password
Learner (applicant)	`applicant@example.com`	`TestPass123!`
Enrollment Admin	`enrollment.admin@lsu.edu`	`admin123`
Business Office	`business.admin@lsu.edu`	`admin123`
Django superuser	`admin@lsu.edu`	(ask team for sp-dev password)

Sign on: https://sp-dev.fly.dev/accounts/login/

Mailpit: https://sp-dev.fly.dev/_mail/

QA Tools: https://sp-dev.fly.dev/admin/qa_tools/seedtool/

Run the QA Tools seeds listed in each step before testing. On sp-dev, admin@lsu.edu is not admin123.

Step 1 — The Business Office refunds the accepted amount (Priority: P1)

Navigate: https://sp-dev.fly.dev/dashboard/refunds/ as business.admin@lsu.edu` / *(sp-dev superuser password)*.
Act: Find the Card refund — accepted amount row. Confirm it says Ready to process, Accepted refund is $290.00, and Process refund is there. Click Process refund.
Navigate: Refunds as the Business Admin, as in US1-1.
Act: Find Card refund — overridden amount. Accepted refund is $150.00, with Override: Hardship exception · calculated $290.00 under it. Click Process refund.


You're done when
Given a drop request with the Business Office and an accepted amount, When Business Office staff process it on the dashboard application, Then one refund is sent against that course fee’s original card charge for the accepted amount.
You stay on Refunds. The page says The refund did not succeed. That row says Refund failed, still shows $290.00, and has no Process refund. Then open the application (Application SP14-APP) as enrollment.admin@lsu.edu / admin123: that request still says With Business Office, Accepted refund is still $290.00, and Process refund is gone. On the Fees card, SP14-MATCH shows Paid, $350.00, and The refund did not succeed. The sample charge is not a live card, so the processor rejects it after the one refund is recorded. No money moved, so it stays $350.00.
The page says The refund did not succeed. That row says Refund failed and still shows $150.00. On the application as the Enrollment Admin, Accepted refund stays $150.00, Expected refund stays $290.00, and Process refund is gone on that request. On the Fees card, SP14-OVERRIDE shows Paid and the original $350.00 charge, plus The refund did not succeed.



Step 2 — The learner’s fee stays pending until the processor answers (Priority: P1)
Navigate: https://sp-dev.fly.dev/accounts/payments/ as refund.card@example.com / TestPass123!`, then the application detail as the Enrollment Admin.
Act: Read SP14-SENT on Payments and on the staff Fees card.
Navigate: Payments as refund.card@example.com / TestPass123!, and the Fees card as the Enrollment Admin.
Act: Read SP14-OK.
Navigate: Payments as the learner, and the Fees card as the Enrollment Admin.
Act: Read SP14-FAIL.

You're done when
Given a refund that has been sent, When the learner views the fee before the processor reports, Then the status stays pending.
Both say Pending and $290.00. Neither says Refunded. The drop request has no Process refund button.
Both say Refunded and $290.00. There is no Process refund button on that request. The note The refund did not succeed. is not on this row.
Both say Paid, $350.00 (the original charge), and The refund did not succeed. The row does not say Pending or Refunded. There is no Process refund button on that request.



Step 3 — A second refund of the same fee is refused (Priority: P1)
Navigate: https://sp-dev.fly.dev/dashboard/applications/<pk>/ as enrollment.admin@lsu.edu / *(sp-dev superuser password)*.
Act: On each of those four requests, look for Process refund. Reload the application.
You're done when
Given a refund already sent for that fee, When someone tries to refund it again on the dashboard application, Then it is refused and no second refund is sent.
Process refund is absent on SP14-SENT, SP14-OK, SP14-FAIL, and on SP14-MATCH after it was processed. Reload does not bring the button back. Payments still shows one status per order (Pending, Refunded, or Paid with the failure note). There is no second amount.

Select your name first

What you're proving

Before you start

Step 1 — The Business Office refunds the accepted amount (Priority: P1)

Step 2 — The learner’s fee stays pending until the processor answers (Priority: P1)

Step 3 — A second refund of the same fee is refused (Priority: P1)

QA summary exported