LSU OCE · Program operations

Try your daily workflows

Program setup

Certificates, courses, and sections

Certificates Business UAT

Set up a new certificate program

Walk through creating a new certificate program from a fresh course through publish.

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Certificates Business UAT

Update the Paralegal certificate

Update the sample Paralegal certificate and publish a new version with the learner warning.

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Sections Business UAT

Create a new class section

Add a new draft class section under Legal Research & Writing with dates, price, and schedule.

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Sections Business UAT

Publish a section for enrollment

Set enrollment dates and publish a draft section so learners can sign up.

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Courses Business UAT

Create a standalone course

Create a new course with price and defaults, then mark it ready for scheduling sections.

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Courses Business UAT

Maintain the Paralegal course record

Edit the Paralegal Legal Research & Writing course, check sections still look right, optionally duplicate.

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Enrollment Admin

Enroll, drop, and transfer on a phone call

Phone enroll Business UAT

Enroll someone on a phone call

On a phone call: find the learner, hold a seat, take payment or let them pay online.

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Phone drop Business UAT

Drop a class on a phone call

On a phone call: drop an enrollment, release the seat, and show refund when owed.

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Phone transfer Business UAT

Transfer a caller to another section

On a phone call: move the learner to another same-price section and swap seats.

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